Strategy, Operations and Transformation
FaMoRa Services is a boutique independent management consulting practice that navigates the spectrum of business management to inspire organizations to unlock new possibilities, For More Results.
Born from the passion to empower teams and businesses of all sizes, we analyze complex challenges, co-create innovative solutions, and build internal capacity that fosters positive outcomes and sustainability.
We deliver comprehensive tailored solutions in three key areas to drive impactful results and advance continuous improvement.

Strategic Management

Operational Performance

Business Transformation
Experience Drawn From







Our Vision and Mission
Vision
To be the leading choice for driving organizational effectiveness, excellence and sustainability through strategy, operations and transformation.

Mission
To deliver exceptional services that embody our values and uphold high professional standards, unlocking new possibilities for clients, For More Results.
Our Approach and Values
In the inherent definition of a trusted advisor, we embrace authenticity and keep it ‘REIL’ by taking a business–and thought–partner approach to bring together diverse viewpoints grounded in professional standards and the values of:
Respect: treating everyone with dignity and acknowledging unique contributions
Excellence: pushing the boundaries to provide the best service and ensure client satisfaction through the highest quality delivery and responsiveness
Integrity: doing the right thing and acting with honesty, transparency and accountability
Listening: actively understanding thoughts, perspectives and feedback to generate insights and enable empathy
Core Service Offerings
Enterprise & Strategic Planning
Operational Function Development
Select Examples of Experience
Strategic Management
- Opera Canada Strategic Plan
- Operational Excellence (OE) Strategic Plan
- Business Services Strategic Plan
- Emergency Department Process Improvement Program Strategic Framework
- West Lake Resort Business Plan

Operational Performance
- Establishment of Global OE Function & Team
- Launch of of Business Services Function & Team
- Enterprise Planning and Prioritization
- Operations Divisional Planning
- Enterprise Project Management Centre of Excellence

Business Transformation
- Enterprise Transformation
- Grantmaking Redesign
- Funding Reform
- Ambulatory Care Redesign
- Emergency Department General Medicine Transformation
Meet the Team

Nabeela Ratansi, BSc, MBA, GB, ITIL
Founder & Principal
- Over 20 years of leadership in the global non profit, healthcare and private sectors, where generated long term value, transformed ways of work and amplified organizational impact
- Demonstrated experience in strategy, operations and transformation propelling organizations towards optimal and sustainable operations, along with the realization of strategic goals
- Specialty in simultaneously managing and transforming the business, employing a structured and people-centric approach to ensure that desired changes lead to the intended future outcomes
- Known for bringing structure to ambiguity and delivering exceptional, high quality results while skillfully mitigating potential risks and addressing issues
- A curious, resourceful and proactive approach that seeks to understand the complexity of the business and obtain clarity
- Commitment to and appreciation for responsiveness, satisfaction, timeliness, and work quality, given direct experience in managing multiple consultants and various external vendors
- Adeptness in communications and fostering relationships, along with an execution rigour and continuous improvement mindset
- Expansive skill set: facilitation, collaboration, relationship building, systems thinking, influence, critical thinking, problem solving, change management, and more!
CREDENTIALS & RECOGNITION
- Master of Business Administration, Strategic Marketing (Dean’s List) | McMaster University
- Bachelor of Science with Distinction (Dean’s List)| University of Toronto (U of T)
- Leadership Essentials | University of Toronto
- Green Belt in Healthcare | eZ Sigma
- Project Management Professional (PMP) | Project Management Institute (PMI)
- Information Technology Service Management | Stay Technologies
Recognized at the provincial, national and international level for driving excellence, operational effectiveness and organizational sustainability:
- Association of Project Management, Finalist, Technology of the Year Award
- Journal of Current Oncology
- American Society of Clinical Oncology Quality Care Symposium
- International Forum on Quality and Safety in Healthcare
- Project Management Institute Southwestern Ontario, Project of the Year Award
- Canadian Project Excellence (CPEX) Award
- 3M Health Care Quality Team Award